Wholesale Policies

All Wholesale Accounts must be pre-approved.

Minimum Opening order is $250. Subsequent order minimum is $100.

We accept Visa & Master Card or P.O. numbers on this site. All orders must be prepaid or have terms established before they will ship.

We provide 30-day terms on approved credit, please email customerservice@siabotanics.com if you'd like to learn more about our Net 30 terms.
Please ask us about additional promotional materials. At various times we have display pieces, flyers, posters, etc...


All returns must be pre-authorized. Please call us to receive an authorization number.

If there is a discrepancy when you receive your order, call us within 7 days. If we made an error we will rectify it promptly at no cost to you. If you made an error in your order we are happy to exchange the product if you ship it back to us and we receive it in new condition.

You may exchange products in new condition within 60 days of your invoice date. Please call us for detailed instructions.

We do not accept returns after 60 days.  This ensures the quality and freshness of our products. For opening orders, see our Opening Order Guarantee.

Opening Order Guarantee

Try us. If you are not completely satisfied with your opening order, for any reason, we will issue you a full refund.

Our goal is to develop a long-term relationship with your store by making your customers happy. We ensure this through: Demos, Training, Education, Samples, Literature, Sales/Coupons, Product Exchange.

If you are not satisfied, we will issue you a return authorization and give you a full refund for all product we receive back in like new condition (this means not opened and no stickers or markings on them).

Return authorizations on opening orders can be requested after 4 months of testing and up to 6 months from date of invoice.

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